{"id":3030,"date":"2023-02-21T13:10:20","date_gmt":"2023-02-21T13:10:20","guid":{"rendered":"https:\/\/forneyonline.com\/?page_id=3030"},"modified":"2023-11-28T15:08:33","modified_gmt":"2023-11-28T15:08:33","slug":"apoyo","status":"publish","type":"page","link":"https:\/\/forneyonline.com\/es\/apoyo\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3030\" class=\"elementor elementor-3030 elementor-45\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7b490b e-flex e-con-boxed e-con e-parent\" data-id=\"d7b490b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44f5725 elementor-widget elementor-widget-heading\" data-id=\"44f5725\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">SOPORTE T\u00c9CNICO\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ae9336 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"7ae9336\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/knowledge.forneyonline.com\/?__hstc=165035048.0771963d950bfcdd7aa3773cd91d75c3.1676880005897.1677671740406.1677680327210.26&#038;__hssc=165035048.8.1677680327210&#038;__hsfp=1816158142\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">EXPLORAR LA BASE DE CONOCIMIENTO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c884339 e-flex e-con-boxed e-con e-parent\" data-id=\"c884339\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-96b1c55 e-con-full e-flex e-con e-parent\" data-id=\"96b1c55\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e10c7d5 elementor-widget elementor-widget-text-editor\" data-id=\"e10c7d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><span style=\"color: #124764;\">Nuestro dedicado equipo de ingenieros y t\u00e9cnicos tiene a\u00f1os de experiencia con su equipamiento y est\u00e1 familiarizado con todos los aspectos de su sistema de ensayo.<\/span><\/h4><p>\u00a0<\/p><p><strong>Ticket de soporte:<\/strong><\/p><p>Si ya es cliente, la forma m\u00e1s r\u00e1pida de obtener ayuda t\u00e9cnica es a trav\u00e9s de nuestro sistema de tickets de soporte. Complete el formulario y nuestro equipo de soporte se pondr\u00e1 en contacto con usted lo m\u00e1s pronto que sea posible.<\/p><div class=\"wp-block-spacer\" style=\"height: 25px;\" aria-hidden=\"true\">\u00a0<\/div><p><strong>Asistencia telef\u00f3nica general:<\/strong><\/p><p>Todav\u00eda creemos en el servicio definido por una voz que lo ayude al otro lado del tel\u00e9fono. Nuestro equipo t\u00e9cnico est\u00e1 disponible para consultas de soporte general ilimitadas sobre todos los equipos que fabricamos. Puede comunicarse con nosotros por tel\u00e9fono o correo electr\u00f3nico, de lunes a viernes de 8:00 a 17:00, hora del este<\/p><ul><li>Tel\u00e9fono: 724-346-7400<\/li><li>N\u00famero gratuito: 800-367-6397<\/li><\/ul><p><strong>Soporte t\u00e9cnico remoto:<\/strong><\/p><p><em>(Requiere que un t\u00e9cnico se conecte y solucione problemas de una m\u00e1quina de ensayo).<\/em><\/p><p>Ofrecemos soporte t\u00e9cnico remoto ilimitado para todas las m\u00e1quinas de ensayo de Forney durante el per\u00edodo de garant\u00eda de dos a\u00f1os. Tenga a mano el n\u00famero de modelo y el n\u00famero de serie de la m\u00e1quina.<\/p><ul><li>Tel\u00e9fono: 724-346-7400<\/li><li>N\u00famero gratuito: 800-367-6397<\/li><\/ul><p>Despu\u00e9s de ese per\u00edodo, continuamos ofreciendo Asistencia telef\u00f3nica general, pero el Soporte t\u00e9cnico remoto factura USD 150 por suceso.<\/p><p>Para los suscriptores de ForneyVault\u00ae, las tarifas de soporte t\u00e9cnico remoto posteriores a la garant\u00eda no se cobran durante la vigencia de su suscripci\u00f3n.<\/p><p><strong>Explorar la base de conocimiento:<\/strong><\/p><p>Explore nuestra base de conocimientos en busca de art\u00edculos informativos que le ayuden a usar, mantener y solucionar problemas de m\u00e1quinas de prueba Forney, as\u00ed como los conceptos b\u00e1sicos para usar el sitio web de ForneyTools.<span style=\"color: #ff6602;\"> <a style=\"color: #ff6602;\" href=\"https:\/\/knowledge.forneyonline.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Haga clic aqu\u00ed para obtener m\u00e1s informaci\u00f3n.<\/a><\/span><a href=\"#\"><br \/><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-34fd8cd e-con-full e-flex e-con e-parent\" data-id=\"34fd8cd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10b0e42 elementor-widget elementor-widget-html\" data-id=\"10b0e42\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/shell.js\"><\/script> <script>\r\nhbspt.forms.create({\r\nportalId: \"7040215\",\r\nformId: \"d3483f04-0038-4e81-b5cc-0e27d763f498\"\r\n});\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>SOPORTE T\u00c9CNICO EXPLORAR LA BASE DE CONOCIMIENTO Nuestro dedicado equipo de ingenieros y t\u00e9cnicos tiene a\u00f1os de experiencia con su equipamiento y est\u00e1 familiarizado con todos los aspectos de su sistema de ensayo. Ticket de soporte: Si ya es cliente, la forma m\u00e1s r\u00e1pida de obtener ayuda t\u00e9cnica es a trav\u00e9s de nuestro sistema de&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-3030","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Support | Forney Online<\/title>\n<meta name=\"description\" content=\"Ticket de soporte. Asistencia telef\u00f3nica general. Soporte t\u00e9cnico remoto. Explorar la base de conocimiento.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/forneyonline.com\/es\/apoyo\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support | Forney Online\" \/>\n<meta property=\"og:description\" content=\"Ticket de soporte. Asistencia telef\u00f3nica general. Soporte t\u00e9cnico remoto. 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